Last Updated: 07th May 2026

Virtus Enterprise Ltd.

 

Introduction

Virtus Enterprise Ltd. (“we”, “us”, “our”) takes your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or interact with our services.

As the data controller, we are responsible for your personal data.

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What Is Personal Data?

Personal data is any information that can identify an individual directly or indirectly.

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What Personal Data We Collect

We may collect the following types of personal data:

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Identity Information

• Name

• Address

• Date of birth

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Contact Information

• Email address

• Telephone number

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Financial Information

• Payment details

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Preference Information

• Marketing and advertising preferences

We do not intentionally collect sensitive personal data or information relating to children.

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How We Collect Your Personal Data

We collect personal data when:

• You interact with our website

• You contact us directly

• You submit forms or enquiries

• You communicate with us via email or other correspondence

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How and Why We Use Your Personal Data

Under data protection laws, we must have a lawful basis for using your personal data.

We use your data for the following purposes:

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Providing Services and Communication

To communicate with you, respond to enquiries, and provide our services.

Legal Basis:

• Legitimate interests

• Contract performance

• Steps prior to entering into a contract

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Website Functionality and Security

To ensure the website operates effectively and securely.

Legal Basis:

• Legitimate interests

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Payments and Transactions

To process payments and manage financial transactions.

Legal Basis:

• Contract performance

• Steps prior to entering into a contract

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Marketing Communications

We may send promotional communications if you:

• Requested information from us, or

• Purchased services from us

You can opt out of marketing communications at any time using the unsubscribe link provided in our emails.

Please note that even if you opt out of marketing communications, we may still send important service-related communications.

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Sharing Personal Data

We only share personal data with trusted third-party service providers where necessary for business operations.

We will obtain your consent before sharing your personal data with third parties for their own marketing purposes.

Where data is shared, we ensure appropriate safeguards are in place to protect your information.

We may also share personal data where required by law, regulation, or legal process.

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International Data Transfers

We do not transfer your personal data outside of the United Kingdom.

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Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites, and we encourage you to review their privacy policies separately.

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Data Security

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it.

Access to personal data is limited to employees, contractors, and service providers who require access for legitimate business purposes and are subject to confidentiality obligations.

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Data Retention

We only retain personal data for as long as necessary to fulfil the purposes for which it was collected.

Generally:

• Personal data is retained while you use our services or website

• Information related to orders and payments may be retained for up to 6 years following the end of our relationship with you

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Your Legal Rights

Under UK data protection law, you have the right to:

• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your personal data in certain circumstances

• Request restriction of processing

• Request transfer of your personal data

• Withdraw consent where consent is relied upon

• Object to direct marketing

• Object to processing based on legitimate interests in certain situations

For more information about your rights, visit the Information Commissioner’s Office (ICO) website here.

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Exercising Your Rights

To exercise any of your rights, please contact us using the details below.

We may request additional information to verify your identity before processing your request.

We typically respond within one month, although complex requests may take longer.

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Keeping Your Information Updated

Please let us know if any personal data we hold about you becomes inaccurate or outdated.

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Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or operational practices.

Please review this page periodically for updates.

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Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: info@virtusenterprise.co.uk

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Complaints

If you have concerns about how we handle your personal data, we encourage you to contact us first so we can attempt to resolve the issue.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) by visiting the complaints page here.